Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.
NOTE: Due to recent Covid-19 events, there are sometimes delays in shipping which we have no control of.
What are your shipping and processing times?
Please be aware that due to covid-19 shipping has been affected domestically & globally so there may be some delays beyond our control.
Standard Shipping Times
USA: 6 - 12 business days
Canada: 10 - 20 business days (covid-19 delays within Canada)
Europe: 10 - 15 business days
Oceania: 7 - 15 business days
Latin America: 30+ business Days
Processing Times
Since each harness is printed specifically for you, it can take 2-4 business days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at support@trueharness.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.